AAA
Keeping a 100-year-old company relevant in 2026 and beyond
Role Senior Designer — lead team on Insurance, support for Discounts & Rewards, CRM and special projects.
AAA is best known for its industry-leading roadside service, but insurance is the biggest revenue driver. I was part of the lead team on insurance, handling day-to-day retail marketing and regional, sweepstakes and sports partnerships.
In-Branch Video
Discounts & Rewards
AAA built the largest network of discounts & rewards partners in the U.S. Members can save on dining, homewares, appliances, home improvement, movies, amusement parks and more. We took every chance to remind members to use it — like reaching out right when a member moved into a new home.
D&R campaign aimed at newly moved
CRM
AAA membership pays off in lots of ways. An ongoing campaign reminded members why it's worth staying.